Shopping Information and Ts & Cs

Secure Payment - Jollys uses PayPal for taking payment for your shopping. This is a secure online payment service and you don't have to have a PayPal account to use it. Use your credit card or debit card to make a payment through PayPal and we do not see any of the card details at any point and they do not remain on our system.

----------------------------------------------------------------------------------------------------------------------------------------------------------------------------

Pricing - All prices on our website are in Pounds Sterling and include VAT at 20%. We check the prices of our products every week and we try hard to keep them in line with our competitors or as close as we can sensibly be.

----------------------------------------------------------------------------------------------------------------------------------------------------------------------------

Discounted Items - Discount and promotional offers are for limited time periods only. All offers are subject to change at our discretion without prior written notification.

----------------------------------------------------------------------------------------------------------------------------------------------------------------------------

Portrayal of Products - Measurements of products and packaging are detailed where possible and are approximate. The reproduction of colours is as accurate as photographic and publishing processes will allow. While every effort has been made to portray items accurately, slight variations may occur.

----------------------------------------------------------------------------------------------------------------------------------------------------------------------------

Product Safety - All Jollys products comply with appropriate UK safety and consumer regulations. Our toys comply with EC Toy Safety Regulations and, where appropriate, carry the CE mark. Jollys will contact you in the event that any product is recalled.

----------------------------------------------------------------------------------------------------------------------------------------------------------------------------

Privacy - If you place an order, you will need to provide your name, delivery address and email address. We will not disclose that information to any third party without your consent, except for the purpose of processing the order and arranging delivery.

----------------------------------------------------------------------------------------------------------------------------------------------------------------------------

Cancelling Your Order - You are entitled by consumer law to cancel your contract with Jollys if you wish, providing you do so within 7 working days of receipt of the goods.

If you wish to cancel your order before goods are despatched please email or call us as soon as possible to let us know - charlotte@jollystoys.co.uk or (01832) 358 915. If your order has already been despatched or you have received it, please also give us a call to arrange return.

----------------------------------------------------------------------------------------------------------------------------------------------------------------------------

Returns - If you receive your order and it doesn't meet your expectations, please give us a call or email us to let us know as soon as possible. If you choose to return any part of an order you can return it to Jollys and we will exchange it for something different or refund your money.

Please return unwanted items within 14 days of receipt. Jollys will refund the money that you paid for the returned item, but not the original postage. Call us on (01832) 358 915 or email Charlotte@jollystoys.co.uk to arrange the return.

If your item is fautly or develops a fault during use, please contact us as soon as possible and we will do our best to get a replacement for you, help you to choose something different or refund your money.

This policy does not affect your statutory rights.

----------------------------------------------------------------------------------------------------------------------------------------------------------------------------

Contact Us

Jollys Toys & Games, 28a High Street, Thrapston, Northamptonshire, NN14 4JH

Telephone (01832) 358 915

We are open 9am to 5pm, Monday to Saturday

----------------------------------------------------------------------------------------------------------------------------------------------------------------------------

 

Search: